Terms and Conditions

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Terms & Conditions

These Terms and Conditions constitute the entire agreement between the parties for the goods. Any prior arrangement, representations or undertakings are herby suspended.

  1. Payment terms are determined on a case by case basis, and will be advised by letter upon acceptance of the purchaser as an account customer or within such other period as maybe notified by CELLTEC in writing.
  2. If any payment for goods is overdue in part or in whole CELLTEC may (without prejudice to any of its rights) recover or resell the goods or any part of them.
  3. At its discretion CELLTEC may charge interest on monies overdue at a rate not exceeding the banking overdraft rate ruling plus 5%.
  4. Any credit arrangements are to be reviewable annually and CELLTEC may in its discretion refuse to extend any further credit until a satisfactory credit application is made.
  5. CELLTEC may at any time without assigning any reason refuse any further credit and approval of this application does not require CELLTEC to extend any particular amount of credit.
  6. Unless previously agreed to in writing all orders will be executed at prices ruling at the time of delivery.
  7. Delivery charges – goods are sold “ex-store” and any delivery charges shall be payable by the customer.
  8. Delivery insurance – no insurance will be arranged by CELLTEC unless requested in writing by the customer at the customer’s expense. No responsibility is taken for loss or damage in transit.
  9. Retention of property:
    i. Property in any goods delivered by CELLTEC to the customer will remain with CELLTEC and will not pass to the customer until CELLTEC has been paid in full for the products and until all cheques and other negotiable instruments, if any, have been cleared. Until such time CELLTEC has a right to call for or recover the goods and remove them from any other equipment to which they may have installed without loss and CELLTEC, its employees or agents may enter the customer’s premises or any other place wherever the goods may be stored and the customer when called upon to do so by CELLTEC shall be under obligation to deliver up the goods to CELLTEC.
    ii. The goods will be at the sole risk of the customer upon and after delivery of the goods to the customer.
    iii. If CELLTEC has not been paid in full for goods then until disposed of by the customer in accordance with the clause (i) the customer must store the goods in a manner that clearly show the property in the goods belongs to CELLTEC and the customer will hold the product in a fiduciary capacity as bailee for CELLTEC.
    iv. The customer may sell and deliver the goods in the ordinary course of business provided that the customer keeps records of the sale of those goods and the customer must account to CELLTEC for CELLTEC’ interests in the proceeds of the sale.
    v. Except for the return of faulty or incorrectly supplied goods at a 15% restocking charge will be applied to all goods returned for credit. “Buy in” items are not returnable. Any claim for credit must be made within seven days of receipt of the goods and no goods may be returned for credit without prior written approval by CELLTEC.
  10. The customer agrees to indemnify CELLTEC against and agrees to reimburse it for any expenses it may reasonable incur in recovering or attempting to recover its goods or any payment for goods which may from time be overdue.
  11. This agreement will be governed by the laws of the Sate of Victoria.

Minimum invoice value $10.00 + GST.

Disclaimer

The material on this website is general in nature. It is made available on the understanding that the CellTec is not engaged in rendering professional advice. Before relying on the material in any important matter, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and to their particular circumstances.

In some cases the material may incorporate or summarise views, guidelines or recommendations of third parties. Such material is assembled in good faith, but does not necessarily reflect the considered views of CellTec Pty Ltd, or indicate a commitment to a particular course of action.

Links to other websites and downloadable content are inserted for convenience and do not constitute endorsement of material at those sites or in the documents provided, or any associated organisation, product or service.

While every effort is made to provide safety and virus free content and downloadable files, any download of content is done at the users our risk.

CellTec Pty Ltd makes no warranties for the accuracy or currency of content and reserves the right to modify or change content and specifications without prior notice. Copying and reprinting of any kind is prohibited.

© 2019 CellTec Pty Ltd

Privacy Policy

This privacy policy sets out how CellTec uses and protects any information that you give CellTec when you use this website. CellTec is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. CellTec may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section below.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The use of cookies is now standard for most websites. If you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site.

CellTec may use analytics cookies, which can also be called performance cookies, to collect information about your use of our site. The analytics cookies collect information which, amongst other things, allows us to count our audience size and see usage patterns. The analytics cookies also record if you experience difficulties using our site which can assist us in improving functionality.

CellTec may also use targeting and tracking cookies to understand your interests and behaviours as you browse our site, so we can deliver a more personalised experience in the future. This may also assist us in delivering relevant advertising to you during various advertising campaigns we may run through participating third party sites.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Please note, by using this website, you consent to the processing of data about you by Google in the manner described in  ‘How Google uses data when you use our partners’ sites or apps’ which is located at www.google.com/policies/privacy/partners.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@celltec.com.au

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 8 Agosta Drive, Laverton North, Victoria, 3026, Australia .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.